Australian Embassy
Andorra and Equatorial Guinea

Visas and Migration

Visas and Migration


Welcome to the website of the Migration Branch of the Australian Embassy in Madrid. We are an overseas office of the Department of Immigration and Border Protection (DIBP). We service clients who are usually resident in Spain, Portugal, France, Belgium, Luxembourg, Andorra and Monaco.

You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or unsuccessful.


Global visa and citizenship processing times

The Department of Immigration and Border Protection (the Department) is continually looking to improve client information and processing arrangements. 

From 13 March 2017, you will be able to view current global visa and citizenship processing times for most visa subclasses and citizenship types. To view current processing times, see the product page for the specific visa subclass or citizenship type you are applying for. You can navigate to any product from Individuals and Travellers or Visa Support. On the product page, two processing times will be displayed, indicating how long it takes to finalise 75 and 90 per cent of all applications submitted globally.

Processing times apply from the date your complete application is lodged.

You can also use the Visa Finder to compare processing times for up to three different products.

Please note that applications are assessed on a case-by-case basis, and that actual processing times may vary due to individual circumstances including:

  • whether the applicant has lodged a complete application including all necessary supporting documents
  • how promptly the applicant responds to any requests for additional information
  • how long it takes to perform required checks
  • how long it takes to receive additional information from external parties, particularly in relation to health, character, national security, and Assurance of Support requirements
  • the number of places available in the migration programme (for permanent migration visas)
  • surges in demand and peak periods

To ensure your application falls within the published processing times, we strongly encourage you to submit complete applications. The checklists provided on ImmiAccount will assist in making sure you have included all required documents during the application process.

Important Changes - November 2016

From 18 November 2016, a number of significant changes will take place to Australia's immigration and citizenship legislation, as well as upgrade to our systems.

More comprehensive information can be found at, but a summary of these changes follows:

What's New?


Immigration and Citizenship - General Information

• Fraud and Scams
• Visa Information
• Citizenship by Descent
• Forms, Fees, Health and Character
• Office and Contact Details
• Client Service Charter and Feedback


Methods of payment at DIBP office in Madrid

The preferred method for making payments at the office in Madrid is credit card. Payments using credit cards are processed in Australian Dollars (AUD) - only Mastercard, Visa, AMEX, Diners, JCB accepted.

Please ensure with your bank that your daily credit limit and funds are sufficient to cover the visa application charge.

Biometrics collection venue in Paris 

The biometrics collection centre in Paris, is located in: 

UK Visa Application Centre
56 Rue de Châteaudun
Paris 75009

Visa Application Centre Hours:

8:30 a.m to 2:30 p.m. Monday to Friday (Except for Public Holidays) 

If you are applying for an Australian visa, you DO NOT have to make an appointment.

For further information please refer to the following website:

Fraud and Scams

A short video has been developed to raise awareness of migration fraud. Clients are encouraged to check out the fraud warning pages before engaging the services of online companies.

Fraud Warning:

The Australian Department of Immigration and Border Protection is aware that there are scams operating internationally, seeking financial gain based on a promise of a visa to Australia and/or employment in Australia.

As the department becomes aware of these scams, steps are taken to identify those involved and, if sufficient evidence exists, referrals are sent to local law enforcement agencies.

The Department also regularly raises awareness of migration fraud and scams through its website ( and social media channels.

The best ways for a prospective visa applicant to Australia to avoid these scams is to:

Planning a holiday in Australia?

All European Union and Swiss passport holders can apply electronically free of charge for a visa to visit Australia for a holiday.


Visa Information

The Department of Immigration and Border Protection (DIBP) provides a website for all primary information about visas.

This website contains comprehensive information about the range of visa products, eligibility, forms, fees and application procedures. For key visa types, there are checklists and step-by-step guides to help you make your application:


In order to assist you identify the most appropriate visa product to suit your circumstances, the Department has developed the Visa Wizard tool.

See: Visa Finder 

See: About Your Visa


Citizenship by Descent

All citizenship by descent applications for Spain are processed at the Australian High Commission in London. Applications must be sent directly to London. For further details on what documents to send to London, refer to the following website:


Forms, Fees, Health and Character

Supporting Documentation
For applications lodged at the Madrid office, you do not need to provide certified copies of supporting documentation; simple copies (or scanned copies) are sufficient.

Health Information

Clients applying at the Madrid office will be advised of the health requirement once they have lodged an application. It is no longer possible for clients to undertake medicals or radiological examinations before lodging an application.

Once you have lodged an application your case officer will advise if any examinations need to be undertaken. If you are required to undertake a medical and/or radiological examination you must attend a panel doctor/radiologist designated by the Australian Government. Details of panel doctors and radiologists can be found through the links below.

See: Immigration Panel Doctors

For general information in regard to the Health Requirement, please click here.

Medical Procedures

All applicants are required to present their passport to the panel doctor when undertaking medicals. Do not send your passport to us if you have not already undertaken any medicals you may be required to do.

Panel doctors are not authorised to return medical results to you. The Australian government requires all medical results to be sent directly to the Department of Immigration and Border Protection (DIBP . Electronic medical results are automatically sent to your case officer (within 24 hours).

Character Information and Police Clearance Certificates

Everyone who wants to enter Australia must be of good character and will be assessed against the character requirements. As part of your visa application, you might be required to provide a police clearance certificate or other evidence to satisfy the character requirements.

For further information on the character requirement, please click here

How to obtain a clearance

Applicants should refer to the Character Requirements Information Form instructions on how to apply for clearances from various countries. Applicants should bear in mind that processing times vary considerably and should apply in a timely manner.

See: Character Requirements

See: Australian Police Records Check 


Office and Contact Details


Client Service Charter and Feedback

We value all compliments, complaints and suggestions. Your feedback helps us to improve the quality of our information, products and services.

See: Client Service Charter

We seek client feedback in a number of ways, including client satisfaction surveys and direct feedback from clients.

See: Compliments and Complaints