Implications of COVID-19 on visas
If you have any questions about the implications of the COVID-19 global health emergency for visa holders or applicants in Australia, we recommend that you visit the information published by the Australian Department of Home Affairs here.
Update: Student visa program – July 2020: On 20 July the Australian Government announced a number of changes to student visa arrangements to support international students during the COVID-19 crisis. You can read more here.
Applying for visas
You can continue to apply for a range of temporary visas, permanent visas and Australian Citizenship online through your ImmiAccount .
An ImmiAccount allows you to scan and attach supporting documents to your online application. If you do not have an account, you can create one here.
If you have further enquiries, please use the contact us through the channels available at the Department of Home Affairs website.
Lodging paper visa applications
When mailing an application or other documentation, we strongly recommend that you choose a delivery service that allows you to track the arrival of your package, such as Special Delivery or Registered Post.
If you would like to lodge a paper visa application and reside in Spain, Andorra, Portugal, France, Belgium, Luxembourg or Monaco, please send it to the following address:
If you are sending documentation by courier, please ensure this is sent to the address below:
Australian High Commission
You should not book flights or make travel commitments until you have a visa to travel to Australia.
The Department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or unsuccessful.
Short stay visits to Australia
European Union passport holders who want to visit Australia for tourism or business purposes may apply for an eVisitor visa (subclass 651) . Tourism includes holidays, recreation and seeing family and/or friends. Business purposes may include attending a conference, negotiations or exploratory business visit.
Work is not possible on this visa. Any applicants looking to engage in short term work in Australia should consider the Temporary Work (Short Stay Activity) visa (subclass 400).
The eVisitor is valid for multiple entries into Australia for a 12 month period from the date of approval. Each time you enter Australia within the 12 months you can stay for a period of up to 3 months from the date of entry.
The eVisitor is free to apply for and you do not require a physical visa label or any paperwork for travel. The eVisitor is electronically linked to your travel document number. A separate online application must be completed for each person travelling to Australia, including children and infants.
The Australian Government has incorporated the collection of biometrics into the visa application process outside Australia.
Applicants lodging visa applications in selected locations, regardless of nationality, may be requested to attend an AVAC or an ABCC in person to lodge their application and/or provide their biometrics. If you reside in France and are applying for a visa on a paper form, you are required to provide your biometrics in the form of a digital facial image and fingerprint scan.
For more information on biometrics, and collection of biometrics, visit the Department of Home Affairs website.