If you need consular assistance, please contact the Embassy Switchboard (+34) 91 353 6600 (24-hour number) or send an e-mail to [email protected].
We provide consular assistance to Australian citizens and permanent residents travelling or living in Andorra, Equatorial Guinea and Spain. Our capacity to assist you is influenced by local laws and conditions, international rules governing consular work, and by the cooperation offered by persons and organisations outside the Australian Government.
Please visit the Consular Services Charter to find out more information on the consular services and assistance that can be provided by the Australian Government.
Emergency Consular Assistance:
If you are an Australian Citizen in need of emergency consular assistance, please contact the Embassy Switchboard (within Spain): (+34) 91 353 6600 – this is a 24-hour number.
Visit the Home Affairs website for information on the range of visas available, processing time and fees.
The Visa Office at the Australian Embassy in Madrid closed on 30 June 2018. The Australian Embassy in Madrid has no visa function.
If you have any general enquiries or have applied for a visa and need any assistance and you are residing in Spain or Andorra, please contact the Global Service Centre Tel: +61 2 6196 0196. Monday to Friday, 9:00 to 17:00 (Spain time). If you are residing in Equatorial Guinea please contact the Home Affairs Migration Branch at the Australian High Commission in Nairobi (Kenya).